---
title: Your salon pay webpage - Help Center
description: Your salon pay webpage | BUY NOW PAY LATER
---
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Your salon pay webpage
- [Orders
](https://academy.salonpay.com/knowledge/orders?hsLang=en)
- [Packages
](https://academy.salonpay.com/knowledge/packages?hsLang=en)
- [Rewards](https://academy.salonpay.com/knowledge/packages#rewards)
- [Buy now pay later
](https://academy.salonpay.com/knowledge/buy-now-pay-later?hsLang=en)
- [Zip](https://academy.salonpay.com/knowledge/buy-now-pay-later#zip)
- [Afterpay](https://academy.salonpay.com/knowledge/buy-now-pay-later#afterpay)
- [Your salon pay webpage
](https://academy.salonpay.com/knowledge/your-salon-pay-webpage?hsLang=en)
- [Account management
](https://academy.salonpay.com/knowledge/account-management?hsLang=en)
- [Business Loan](https://academy.salonpay.com/knowledge/account-management#businessloan)
- [Clients
](https://academy.salonpay.com/knowledge/clients?hsLang=en)
- [Gift cards
](https://academy.salonpay.com/knowledge/gift-cards?hsLang=en)
- [Video tutorials
](https://academy.salonpay.com/knowledge/video-tutorials?hsLang=en)
- [What happens if a client doesn't cover their future instalments?
Buy now pay later
Part of the value of Buy-Now-Pay-Later is that the payment risk of each purchase is not your concern. The full amount
](https://academy.salonpay.com/knowledge/buy-now-pay-later/what-happens-if-a-client-doesnt-pay?hsLang=en)
- [What are the Merchant Rates for Buy Now Pay Later?
Buy now pay later
Buy Now Pay Later Rates ZIP - Australia - 4.5% + 30 cents Afterpay in Australia - 6% + 30 cents
](https://academy.salonpay.com/knowledge/buy-now-pay-later/what-are-the-merchant-rates?hsLang=en)
- [Can I do a test transaction?
Buy now pay later > Salon Pay Buy Now Pay Later
We recommend a $10 test transaction when testing buy now pay later as this allows for 4 equal payments of $2.50.
](https://academy.salonpay.com/knowledge/buy-now-pay-later/can-i-do-a-test-transaction?hsLang=en)
- [Can my clients see their payments with Salon Pay Buy Now Pay Later?
Buy now pay later > Salon Pay Buy Now Pay Later
Your clients have their own login where they can change card details, pay off early, see what is remaining and update
](https://academy.salonpay.com/knowledge/buy-now-pay-later/can-my-clients-see-their-payments-with-spbnpl?hsLang=en)
- [What is special about Salon Pay Buy Now Pay Later?
Buy now pay later > Salon Pay Buy Now Pay Later
Salon Pay is the only Buy Now Pay Later especially for the Beauty & Hair Industry! I don't know about you, but clients
](https://academy.salonpay.com/knowledge/buy-now-pay-later/what-is-special-about-salon-pay-buy-now-pay-later?hsLang=en)
- [Can I connect ZIP to my website?
Buy now pay later > Zip
No, we cannot connect Zip to your website however, it is already connected it to your Salon Pay shop.
](https://academy.salonpay.com/knowledge/buy-now-pay-later/can-i-connect-zip-to-my-website?hsLang=en)
- [Can I use Zip in my salon or just online?
Buy now pay later > Zip
Once integrated you can accept Zip online and/or in salon through your Salon Pay portal. All our salons are set up with
](https://academy.salonpay.com/knowledge/buy-now-pay-later/in-my-salon-or-just-online?hsLang=en)
- [Why isn't the Zip transaction processing for my client?
Buy now pay later > Zip
If the customer’s instore code is not working or invalid, request for the customer to close the app and reopen. If the
](https://academy.salonpay.com/knowledge/buy-now-pay-later/why-isnt-the-zip-transaction-processing-for-my-client?hsLang=en)
- [Why should I offer Zip?
Buy now pay later > Zip
Why Should I offer Zip? Zip is a leading company in the buy-now-pay-later space with unique differences. Zip focuses on
](https://academy.salonpay.com/knowledge/buy-now-pay-later/why-should-i-offer-zip?hsLang=en)
- [Why isn’t the Afterpay transaction processing?
Buy now pay later > Afterpay
This could be for many reasons. The client may not have the first instalment available in their account Clients also
](https://academy.salonpay.com/knowledge/buy-now-pay-later/why-isnt-the-afterpay-transaction-processing?hsLang=en)
- [Why cant I see the Afterpay option?
Buy now pay later > Afterpay
Afterpay is only available in Australia currently, however Buy Now Pay Later is available in all countries and can help
](https://academy.salonpay.com/knowledge/buy-now-pay-later/afterpay-option?hsLang=en)
- [Is there a minimum spend to use Afterpay?
Buy now pay later > Afterpay
No, there is no minimum spend for Afterpay through the Salon Pay Portal, however, some salons do choose to have minimum
](https://academy.salonpay.com/knowledge/buy-now-pay-later/minimum-spend-to-use-afterpay?hsLang=en)
- [How can I process orders on my salon phone or ipad?
Orders
1. Open the Salon Pay Portal on your phone or tablet. 2. Click the button circled to bring up saving options and choose
](https://academy.salonpay.com/knowledge/orders/how-can-i-process-orders-on-my-salon-phone?hsLang=en)
- [How do I process an order for a client?
Orders
Show this to your team for them to see how easy processing an order is with Salon Pay!
](https://academy.salonpay.com/knowledge/orders/how-do-i-process-an-order-for-a-client?hsLang=en)
- [How do I process a refund?
Orders
You can contact our support team during business hours on the phone or anytime via email to process a refund.
](https://academy.salonpay.com/knowledge/orders/how-do-i-process-a-refund?hsLang=en)
- [How do I alter a client's instalment amount or change the payment day's?
Orders
All changes to an existing memberships are done via the orders screen. Login to your Salon Pay Portal Click 'Orders' on
](https://academy.salonpay.com/knowledge/orders/alter-a-clients-instalment-change-the-payment-days?hsLang=en)
- [How do I update clients card details?
Orders
Outside of Buy Now Pay Later, client credit card information can be stored securely within the Salon Pay Portal. This
](https://academy.salonpay.com/knowledge/orders/update-clients-card-details?hsLang=en)
- [What happens if a client pays a payment in salon?
Orders
All changes to an existing order are done via the orders screen. Login to your Salon Pay Portal Click 'Orders' on the
](https://academy.salonpay.com/knowledge/orders/paid-in-salon?hsLang=en)
- [What happens if my client doesn't have money in their account when you take the payment?
Orders
Our card payments are automated to occur in the early hours of the due date. If your client does not have enough funds
](https://academy.salonpay.com/knowledge/orders/payment-bounces?hsLang=en)
- [Can Salon Pay be used for products and services?
Orders
All our Payment methods can be used for Products and Services, we know that Services are the bulk of your business so
](https://academy.salonpay.com/knowledge/orders/products-and-services?hsLang=en)
- [I have in place a 48 hour cancellation or reschedule policy, in the contract it says 24 hours, am I able to change that?
Packages
Salon Pay is a self service portal - therefore you can run your business your way. This is the contract we provide to
](https://academy.salonpay.com/knowledge/packages/i-have-in-place-a-48-hour-cancellation-or-reschedule-policy-in-the-contract-it-says-24-hours-am-i-able-to-change-that?hsLang=en)
- [If my client wanted to suspend their membership for 4 weeks, will that 4 weeks be added onto their contract?
Packages
There are a few options when it comes to suspending a Package or membership. Salon Pay is a self service portal so you
](https://academy.salonpay.com/knowledge/packages/if-my-client-wanted-to-suspend-their-membership-for-4-weeks-will-that-4-weeks-be-added-onto-their-contract?hsLang=en)
- [Fair play policy, do I pre-write in that section what I believe is fair to my salon?
Packages
The fair play policy applies for Unlimited Memberships. These are quite rare, however some salons wish to offer them.
](https://academy.salonpay.com/knowledge/packages/fair-play-policy?hsLang=en)
- [In the contract for packages or memberships; When do I fill this out?
Packages
We recommend filling out the contract on the day they sign up. This way the client is more familiar with what services
](https://academy.salonpay.com/knowledge/packages/filling-out-contract?hsLang=en)
- [Do I have to use your contracts for Packages or memberships?
Packages
Salon Pay is a self service portal - we provide optional contracts. These are located in the Salon Pay Portal, however,
](https://academy.salonpay.com/knowledge/packages/do-i-have-to-use-your-contracts?hsLang=en)
- [Membership cards, do I provide those? Do I need to have them?
Packages > Rewards
No you do not need to provide membership cards for your clients with memberships. With today’s environmental focus, we
](https://academy.salonpay.com/knowledge/packages/membership-cards?hsLang=en)
- [How do I add my booking link?
Your salon pay webpage
From your Salon Pay dashboard, click LANDING PAGE Here you can add all your public details about your Salon including
](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/how-do-i-add-my-booking-link?hsLang=en)
- [Are you ready to set up your Salon Pay Webpage & Shop?
Your salon pay webpage
This video goes through step by step how to set up your landing page and add products and Packages for sale to your clients.
](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/salonpay-shop?hsLang=en)
- [How do I add products for sale on my shop or landing page?
Your salon pay webpage
Click 'SHOP' on your Salon Pay dashboard. Then click 'New' Complete the details, including Name of Product Description
](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/products-for-sale-on-my-landing-page?hsLang=en)
- [How do I change the order of my shop products?
Your salon pay webpage
This is super easy! All items appear in the same order shown on the 'SHOP" page. Click 'SHOP' on your Salon Pay
](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/change-the-order-of-my-shop-products?hsLang=en)
- [How do my clients find my shop or know I have Salon Pay?
Your salon pay webpage
These can be found under the 'FILES' tab of your Salon Pay portal. You can also post your landing page link to your
](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/how-do-my-clients-find-me?hsLang=en)
- [How do I add my Salon Pay Landing Page to my website?
Your salon pay webpage
You can create a button or use a click through link on your Website with your landing page URL. You can find your
](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/add-salon-pay-to-my-website?hsLang=en)
- [When do I receive clients payments?
Account management
Salon Pay payments are preset for a weekly deposit into the nominated bank account. You can opt for daily payouts by
](https://academy.salonpay.com/knowledge/account-management/receive-clients-payments?hsLang=en)
- [Can I have Salon pay as an app or Icon on my phone or ipad?
Account management
1. Open the Salon Pay Portal on your phone or Ipad as shown to the left. 2. Click the button circled to bring up saving
](https://academy.salonpay.com/knowledge/account-management/can-i-have-salon-pay-as-an-app-or-icon-on-my-phone-or-ipad?hsLang=en)
- [Where do I update my payment details for my Salon Pay subscription?
Account management
Below you can see how to update your payment details and also other important information.
](https://academy.salonpay.com/knowledge/account-management/where-do-i-update-my-payment-details?hsLang=en)
- [Standard or Premium what is the difference?
Account management
Choose a Salon Pay Subscription that best suits you STANDARD SUBSCRIPTION Unlimited Clients Access to Zip Pay (AU Only)
](https://academy.salonpay.com/knowledge/account-management/standard-or-premium-what-is-the-difference?hsLang=en)
- [How do I promote Salon Pay payment methods?
Account management
You will have access to resources where you can find insights and tips on how to promote Salon Pay in your portal. We
](https://academy.salonpay.com/knowledge/account-management/how-do-i-promote-salon-pay-payment-methods?hsLang=en)
- [What if Salon Pay isn't successful in my salon?
Account management
No. Salon Pay has no lock-in contracts and no cancellation fees. After your 14-day free trial we simply require 30
](https://academy.salonpay.com/knowledge/account-management/what-if-i-want-to-cancel?hsLang=en)
- [Can I pass my merchant fees onto the client?
Account management
Salon Pay does not support passing fees on to clients. Increasing all your prices by a percentage (between 2% & 5% is a
](https://academy.salonpay.com/knowledge/account-management/can-i-pass-my-fees-onto-the-client?hsLang=en)
- [How can I order more stickers for my salon?
Clients
Contact our team to find out about more stickers or collateral for your salon, we also provide files if you prefer to
](https://academy.salonpay.com/knowledge/clients/more-stickers-for-my-salon?hsLang=en)
- [Where can my clients buy Salon Pay gift cards?
Gift cards
Tell your clients (or yourself - they make great gifts!) to head to the link below: Salon Pay Gift Cards Here
](https://academy.salonpay.com/knowledge/gift-cards/where-can-my-clients-buy-salon-pay-gift-cards?hsLang=en)
- [How do I redeem a gift card?
Gift cards
Gift cards can be redeemed by clients on your online shop via your landing page. They can also redeem gift cards
](https://academy.salonpay.com/knowledge/gift-cards/redeem-a-gift-card?hsLang=en)
- [I still need more help - what do I do?
Video tutorials
This little video shows you how to contact our team for a prompt response.
](https://academy.salonpay.com/knowledge/video-tutorials/i-still-need-more-help-what-do-i-do?hsLang=en)
- [How do I process an Order?
Video tutorials
Watch our quick video to learn how quick and easy it is to process an order.
](https://academy.salonpay.com/knowledge/video-tutorials/how-do-i-process-an-order?hsLang=en)
- [Ready to get started with Salon Pay?
Video tutorials
](https://academy.salonpay.com/knowledge/video-tutorials/ready-to-get-started-with-salon-pay?hsLang=en)
- [Are you needing to set up your online shop?
Video tutorials
Salon Pay offers you your own on-line store to sell products or services even when you are closed.
](https://academy.salonpay.com/knowledge/video-tutorials/online-shop?hsLang=en)
- [How to process a Zip transaction through the Salon Pay portal
Buy now pay later > Zip
How to process a Zip transaction through the Salon Pay portal Processing a Zip transaction is super easy. Here is how
](https://academy.salonpay.com/knowledge/buy-now-pay-later/how-to-process-zip?hsLang=en)
[Back to home](https://academy.salonpay.com/knowledge?hsLang=en)
- [Help Center](https://academy.salonpay.com/knowledge?hsLang=en)
- Your salon pay webpage
- [Orders
](https://academy.salonpay.com/knowledge/orders?hsLang=en)
- [Packages
](https://academy.salonpay.com/knowledge/packages?hsLang=en)
- [Rewards](https://academy.salonpay.com/knowledge/packages#rewards)
- [Buy now pay later
](https://academy.salonpay.com/knowledge/buy-now-pay-later?hsLang=en)
- [Zip](https://academy.salonpay.com/knowledge/buy-now-pay-later#zip)
- [Afterpay](https://academy.salonpay.com/knowledge/buy-now-pay-later#afterpay)
- [Your salon pay webpage
](https://academy.salonpay.com/knowledge/your-salon-pay-webpage?hsLang=en)
- [Account management
](https://academy.salonpay.com/knowledge/account-management?hsLang=en)
- [Business Loan](https://academy.salonpay.com/knowledge/account-management#businessloan)
- [Clients
](https://academy.salonpay.com/knowledge/clients?hsLang=en)
- [Gift cards
](https://academy.salonpay.com/knowledge/gift-cards?hsLang=en)
- [Video tutorials
](https://academy.salonpay.com/knowledge/video-tutorials?hsLang=en)
### Your salon pay webpage
###### Have you always wanted your own website & online shop? Well, Salon Pay has created one for you and it is ready to go!
- [How do I add my booking link?](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/how-do-i-add-my-booking-link?hsLang=en)
- [Are you ready to set up your Salon Pay Webpage & Shop?](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/salonpay-shop?hsLang=en)
- [How do I add products for sale on my shop or landing page?](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/products-for-sale-on-my-landing-page?hsLang=en)
- [How do I change the order of my shop products?](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/change-the-order-of-my-shop-products?hsLang=en)
- [How do my clients find my shop or know I have Salon Pay?](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/how-do-my-clients-find-me?hsLang=en)
- [How do I add my Salon Pay Landing Page to my website?](https://academy.salonpay.com/knowledge/your-salon-pay-webpage/add-salon-pay-to-my-website?hsLang=en)
## Need more info?
We’ve got you.
[ FOR SALONS ](https://www.salonpay.com/merchants?hsLang=en) [ FOR CLIENTS ](https://www.salonpay.com/clients?hsLang=en)
### FOR SALONS
[Get started ](https://merchants.salonpay.com/get-started-with-salon-pay?hsLang=en) [The Growth Blog ](https://www.salonpay.com/blog?hsLang=en) [Salon Log In ](https://merchant.salonpay.com.au/) [Contact Us ](https://merchants.salonpay.com/enquiry-insta?hsLang=en)
### CLIENTS
[Discover Memberships ](https://www.salonpay.com/clients?hsLang=en) [Find a Salon Pay Salon ](https://www.salonpay.com/find-a-salon?hsLang=en) [Contact Us ](https://www.salonpay.com/contact?hsLang=en)
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